For referring practitioners

A clear answer to your referral question.

Neuropsychological assessment and psychological therapy for adults across the Gold Coast and, by telehealth, Australia-wide. Every referral is triaged by a clinical neuropsychologist.

Refer to The Brain and Mind Clinic

Referrals welcome from GPs and specialists

We accept referrals from GPs, specialists, NDIS support coordinators, insurers and legal practitioners. Every referral is acknowledged when it reaches us, and triaged by a clinical neuropsychologist. If a referral is not a good fit for our service, we will tell you quickly and suggest an alternative where we can.

Want to discuss a case first? Call 0452 452 262 and ask for a clinician call-back, or note it on the referral and we will phone you before booking.

What to refer

The questions we answer

If your question is not listed, ask. Complex case consultation is part of what we do.

Assessment

  • Memory concerns, suspected dementia and mild cognitive impairment, including differential questions
  • Cognitive change in Parkinson's disease and other movement disorders
  • ADHD assessment in adults
  • Cognitive effects of stroke, traumatic brain injury and concussion
  • Decision-making capacity (financial, testamentary, health care, accommodation)
  • Fitness-to-drive cognitive screening as part of an Austroads-aligned process
  • Medico-legal and insurance assessment (WorkCover, CTP, DVA)
  • NDIS functional and cognitive assessment, including reports for access and review

Therapy

  • Adjustment to neurological diagnosis, for patients and carers
  • Depression and anxiety, particularly alongside cognitive or neurological conditions
  • Cognitive remediation and memory strategy training

Secure clinical messaging

Refer the way you already work

Your time is short and your inbox is full. Referrals and reports can move securely between your practice software and ours, so there is no new portal to learn and nothing to chase.

Medical Objects and HealthLink

We support secure clinical messaging. If your practice uses Medical Objects or HealthLink, contact us to set up secure delivery, so referrals reach us, and acknowledgements and reports come back, straight from the clinical software you already use.

Kept in the loop, without the admin

Every referral is acknowledged on receipt. We confirm when your patient is booked, and the final report comes back to you, and to others involved in the patient's care with consent, through the same secure channel. You are kept informed at each step rather than having to follow it up.

Secure by design

However you refer, patient information is encrypted in transit and handled in line with the Australian Privacy Principles and our privacy notice. If secure messaging is not set up with your practice yet, our encrypted online form, secure email and fax are available in the meantime.

How to refer

Three ways to send a referral

  1. Online (preferred). Complete the referral form and attach any relevant letters, imaging reports or prior assessments.
  2. Email. Send your referral letter to referrals at brainandmind.com.au.
  3. Fax. 07 5594 0995. A downloadable PDF referral form is available on request.

A useful referral includes: the referral question stated plainly, relevant history and medications, recent imaging or pathology where available, funding details (Medicare, NDIS plan and contact, claim number for WorkCover/CTP/DVA), and any risk or safety information we should know before the appointment.

Referral form

Acknowledged on receipt and triaged by a clinical neuropsychologist.
Referral letter, imaging reports or prior assessments. Handled in line with our privacy notice.
We acknowledge every referral on receipt. For urgent clinical concerns, please phone.

Funding and billing

How care is funded

Psychological therapy with a Mental Health Treatment Plan

Medicare rebates of $141.85 (clinical psychologist) or $96.65 (registered psychologist) per session, up to 10 individual sessions per calendar year. Gap fees apply; current fees are on our Fees and Policies page.

Neuropsychological assessment

Not rebated under Medicare Better Access. Funded privately, or through NDIS, DVA, WorkCover Queensland, icare (NSW), CTP insurers and employer programs. We confirm funding with the patient or funder before booking.

Medico-legal work

Charged at the current APS recommended rate, with scope, fees and timeframes agreed in writing before we proceed.

What happens after you refer

From referral to report

Acknowledgement

You and your patient receive confirmation when the referral reaches us.

Triage

A clinical neuropsychologist reviews the referral question and any attachments. We contact the patient to confirm funding and book.

Appointment

Interview and testing, in person in Southport or by telehealth where clinically appropriate.

Report

A written report addressing your referral question goes back to you. Urgent findings are phoned through.

We will confirm expected timeframes with you when the referral is booked, and we phone through any urgent findings.

Contact for referrers

Phone 0452 452 262 · Fax 07 5594 0995 · referrals at brainandmind.com.au. Monday to Friday 8:30 am to 5:00 pm, Saturday by appointment.

Make a referral
We are not a crisis service. If someone is at immediate risk call 000 · Lifeline 13 11 14 · 1300 MH CALL 1300 642 255
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