Make a referral · neuropsychology & psychology A clear answer to your referral question.
Neuropsychological assessment and psychological therapy for children, adults and older adults, across the Gold Coast and, by telehealth, Australia-wide where suitable. Every referral is reviewed by our administration team and a psychologist before booking.
Refer to The Brain and Mind Clinic
Referrals welcome from GPs and specialists
We accept referrals from GPs, specialists, NDIS support coordinators, insurers and legal practitioners. Every referral is acknowledged when it reaches us, and reviewed by our administration team and a psychologist before booking. If a referral is not a good fit for our service, we will tell you quickly and suggest an alternative where we can.
Want to discuss a case first? Tick "call me before booking" on the referral form and a clinician will phone you. Phone enquiries are welcome during business hours on 0452 452 262; if we are with a client, please leave a message and we will call you back.
What to refer
The questions we answer
If your question is not listed, ask. Complex case consultation is part of what we do.
Assessment
- Memory concerns, suspected dementia and mild cognitive impairment, including differential questions
- Cognitive change in Parkinson's disease and other movement disorders
- ADHD assessment in adults
- Cognitive effects of stroke, traumatic brain injury and concussion
- Decision-making capacity (financial, testamentary, health care, accommodation)
- Fitness-to-drive cognitive screening as part of an Austroads-aligned process
- Medico-legal and insurance assessment (WorkCover, CTP, DVA)
- NDIS functional and cognitive assessment, including reports for access and review
- Developmental assessment of babies and toddlers where milestones are late, birth was premature or complicated, or a medical condition affects development
- Autism and ADHD assessment in children and adolescents, as the allied health component of a paediatrician- or psychiatrist-led diagnosis
- Cognitive, learning and behavioural concerns in children and adolescents, including school and functional impact
- Persisting symptoms after concussion in children, adolescents and athletes
Therapy
- Adjustment to neurological diagnosis, for clients and carers
- Depression and anxiety, particularly alongside cognitive or neurological conditions
- Cognitive remediation and memory strategy training
- “Are these cognitive changes consistent with mild cognitive impairment or early dementia, or better explained by mood, sleep, pain or medication?”
- “Does this person have capacity to manage their finances, make a will, or consent to a treatment or accommodation decision?”
- “What is the cognitive profile after this stroke or brain injury, and what does it mean for rehabilitation, support needs or return to work?”
- “Are developmental, attentional or learning factors contributing to this child’s difficulties at school and at home?”
- “Is this toddler’s development delayed, in which domains and by how much, and does the profile raise a question of autism?”
- “Please provide the allied health assessment to inform my diagnostic formulation for a suspected complex neurodevelopmental disorder.”
Secure clinical messaging
Refer the way you already work
Your time is short and your inbox is full. Referrals and reports can move securely between your practice software and ours, so there is no new portal to learn and nothing to chase.
Referral options
Referrals can be sent by fax to 07 5594 0995, by email to enquiry at brainandmind.com.au, or using the referral form below.
Kept in the loop, without the admin
Every referral is acknowledged on receipt. You hear from us after the initial appointment, and the final report comes back to you, and to others involved in the client's care with consent, through the same channel. If we need anything to progress the referral, we contact you.
Secure by design
However you refer, client information is encrypted in transit and handled in line with the Australian Privacy Principles and our privacy notice. Our encrypted online form is the preferred route. Email and fax are also available; contact us if your practice requires secure-message setup.
How to refer
Three ways to send a referral
- Online (preferred). Complete the referral form and attach any relevant letters, imaging reports or prior assessments.
- Email. Send your referral letter to enquiry at brainandmind.com.au.
- Fax. 07 5594 0995. A downloadable PDF referral form is available on request.
- The referral question, stated plainly
- Relevant history and any previous reports
- Current medications
- Funding pathway (Medicare Mental Health Treatment Plan, NDIS plan details, DVA card, or insurer claim number)
- A preferred contact for the client
- Any urgency or safety flags we should know before the appointment
Referral form
Acknowledged on receipt and reviewed by our administration team and a psychologist. Fields marked with an asterisk are required.Funding and billing
How care is funded
Psychological therapy with a Mental Health Treatment Plan
Medicare rebates of $149.05 (clinical psychologist) or $101.55 (registered psychologist) per session, up to 10 individual sessions per calendar year. Gap fees apply; current fees are on our Fees and Policies page.
Neuropsychological assessment
Not rebated under Medicare Better Access. Funded privately, or through NDIS, DVA, WorkCover Queensland, icare (NSW), CTP insurers and employer programs. We confirm funding with the client or funder before booking.
Children: paediatrician- or psychiatrist-referred assessment
Where a consultant paediatrician or psychiatrist refers a child or young person under 25 for assessment of a suspected complex neurodevelopmental disorder, such as autism, or an eligible disability, Medicare rebates the psychologist's assessment services (item 82000 and its telehealth equivalents, 85 per cent benefit), up to eight services across all allied health disciplines, with your review after four. Our report returns to you to inform the diagnosis and the treatment and management plan; once the plan is in place, treatment services are rebated under item 82015. A GP referral alone does not attract these rebates for suspected autism, so we route those families to a paediatrician first. Developmental, cognitive and learning assessment outside this pathway is privately funded.
Medico-legal work
Charged at the current APS recommended rate, with scope, fees and timeframes agreed in writing before we proceed.
What happens after you refer
From referral to report
Acknowledgement
You receive confirmation when the referral reaches us.
Triage
Our administration team and a psychologist review the referral question and any attachments. We contact the client to confirm funding and book.
Appointment
Interview and testing, in person in Southport or by telehealth where clinically appropriate.
Report
A written report addressing your referral question goes back to you. Urgent findings are phoned through.
We will confirm expected timeframes with you when the referral is booked, and we phone through any urgent findings.
Contact for referrers
Referral form above, fax 07 5594 0995, or enquiry at brainandmind.com.au. Phone 0452 452 262, Monday to Friday 8:30 am to 5:00 pm; if we are with a client, please leave a message and we will call you back.
Make a referral